Tech Alert TA 16-16: Oracle Support Options
California Department of Technology (CDT) managed service customers, using Oracle licenses, should be aware of changes to the levels of support, as described below.
- Oracle Premier Support for release 11.2 ended in January 2015, and the Extended Support will end in December 2020. There is no cost for the Extended Support through May 2017; Oracle will provide the cost for the June 2017 through December 2020 time frame at a later date.
- Oracle Extended Support for release 11.1 and earlier releases has ended. Users of these releases are now eligible for Sustaining Support only, which does not include security patches, and are therefore at greater risk for security compromises.
For details click the link below.