OTech Launches New Service Catalog Website, Enhances Customer Experience

SACRAMENTO – The Office of Technology Services (OTech) launched a re-designed Service Catalog website with enhanced functionality and navigation for its customers today.  Constantly updated, the OTech Service Catalog is the primary service offerings menu government agencies use to evaluate the technology services they need.  The Catalog is available at: http://servicecatalog.otech.ca.gov/

The Service Catalog re-design incorporates the State’s 2010 web template providing the same look and feel as other California State websites. In addition, it offers the following enhancements:

Service Organization: Services are organized according to subject areas, using a single landing web page where all Services can be accessed.

User Interface Improvements: Content has been consolidated and streamlined, reducing the number of web pages.  Page format has changed to ease customers’ navigation of services.

Standard Layout:  The web page layout, content and verbiage is standardized to ensure consistency across the entire website. 

The California Office of Technology Services (OTech) is one of three offices within the California Technology Agency. It provides information technology services to more than 500 State, county, federal and local government entities. Through the use of a secure and state-of-the-art statewide network, OTech delivers a variety of services including computing, networking, electronic messaging and training, allowing governments the ability to provide streamlined, secure, cost effective and quality services to all Californians.