The California Department of Managed Health Care offers free help from attorneys and nurses to consumers having problems with their health coverage. The fully-automated site has access to easy-to-follow online complaint forms for individual consumer issues or for health care providers having problems getting paid by health plans.
The site also has help for consumers to understand their health care rights and benefits and tips on how to choose the right kind of coverage for themselves and their families. One of the most comprehensive guides to answer even the most complex questions about health coverage, the DMHC’s Web site provides links to several hundred local, state and federal organizations dedicated to health issues, and helps consumers get health help fast!
For more information, go to www.healthhelp.ca.gov or contact Lynne Randolph at the California Department of Managed Health Care at (916) 445-7442.