If you planned to build your dream home and ended up with a bigger, better, house than you expected, and you received it on time and under budget, you would be pretty happy, right? That’s how the judges at the 2011 Best of California contest felt about the Employment Development Department’s (EDD) Automated Collection Enhancement…

According to the Employment Development Department (EDD), California is on track this year to surpass the record $20.2 billion in total unemployment benefits paid to unemployed workers in 2009. Compared to $5 billion in normal, pre-recession years, this is an unprecedented jump, obviously a sign of the bleak economic times and 12 percent unemployment rate.  Among…